Irina Ciochiu is a Romanian entrepreneur and legal professional, best known as the Founder and CEO of FlightHelp, a company focused on passenger rights and compensation for flight disruptions. With a legal background from the University of Craiova, she has built her career at the intersection of aviation, regulation, and consumer advocacy, helping travelers navigate complex international frameworks such as EU261.
Through FlightHelp, Ciochiu has developed systems that simplify the process of claiming compensation for delayed, cancelled, or overbooked flights. Her work focuses on translating regulatory complexity into clear, actionable solutions, enabling passengers across Europe to better understand and exercise their rights. By combining legal expertise with operational efficiency, she has positioned FlightHelp as a scalable platform serving travelers in multiple jurisdictions.
Ciochiu’s approach is rooted in practical problem-solving and long-term thinking. She emphasizes measurable outcomes, structured execution, and continuous iteration, applying legal principles in a way that supports real-world use at scale. Her leadership reflects a balance between regulatory knowledge and business strategy, particularly within the fast-moving and highly regulated aviation sector.
Her work spans key European markets, including Romania, the United Kingdom, Italy, Spain, and Germany, with a focus on airport-centric travel environments. Across these regions, she continues to advocate for greater transparency, accountability, and accessibility in the airline industry.
With a focus on systems, efficiency, and consumer protection, Irina Ciochiu remains a leading voice in the evolving landscape of passenger rights and aviation regulation.